Returns
If you are not completely satisfied with your purchase from 'What is SNDR?', you are eligible to return or exchange your item(s) for any reason within 14 days of having received it. Once items(s) have been received and inspected, customers will be issued refunds or store credit for returned items. We are not responsible for the risk of loss or damage during return shipment.
Specialty, seasonal, or pre-order items are eligible for return with a 20% restocking fee. Returns are eligible to the original form of payment or as store credit. Items must be unworn and complete. Customers will not be refunded for initial shipping costs. To exchange an item, we ask that the customer purchase the desired item with the previously refunded amount or store credit. Unfortunately, we do not accept returns from international orders at the moment.
To begin the return or exchange process, please reach out to us at info@whatissndr.com.